Preparing a KX-AW848
 for use with a voice processor
NOTE: on this website, "voice processor,"
 voice processing system," and "VPS"
 mean the same thing.
 
 
call 1 888 ABLE 999  Email
home  order online  forum  AbleComm.com

the world's best source of information on Panasonic KX-TVS voice processing systems

  • This page is intended for use with a Panasonic KX-TAW848 phone system.
  • It will probably also be useful with a KX-TDA30, KX-TDA50, KX-TDA100 or KX-TDA200.
  • This page provides information on preparing a phone system for a voice processor equipped with two or four ports, using "digital integration" to communicate with the KX-TAW848. (If you want to have more than four ports, you can use DTMF integration. See Page 130 in your Feature Guide.)
  • This page was started before the KX-TAW848 was available, and may not be 100% accurate. It gets revised as we learn more.
  • You can modify the suggested settings to provide the best operation for your particular needs.
 
  You'll make the programming changes from a PC with the "maintenance console" software that was provided with your KX-TAW848.
 
  • The voice processor connects to your KX-TAW848 through either hybrid extension ports ("jacks") or proprietary extension ports. Wiring diagram is below. All ports used for a VPS must be in the same circuit module ("card").
  • Your VPS can receive calls through either an artificial "floating extension number" (such as 165) assigned to a voicemail group, or through one of the voicemail group's natural extension numbers (such as 104).
  • When calls are directed to a floating extension number, calls will hunt for an available port, beginning with the lowest numbered extension port assigned to the the voicemail group.
STEP 1: Open the Panasonic Software.

Type in the Programmer Code, and click on OK.

The default code is INSTALLER (all upper-case letters)


STEP 2: Connect to the KX-TAW848

Click on CONNECT at the top-left of the screen, and then select your connection type from the drop-down menu.

You'll have to use a password for connecting to the VPS. Default is 1234. Type it in, and click on OK.


STEP 3: Select the extension port settings screen

From the expandable menu at the left of the screen,
click on Configuration, and then Extension Port

 


STEP 4: Change the extension port settings

In the Connection column, find the row opposite the port number for the jack where you are connecting the first port of the voice processor. Click on INS, and change the setting to OUS (out of service).

In the Extension Name column, type "Voice Proc." in the box for the row you are working on.

In the Type column, click on the box for the row you are working on. A drop-down menu will appear. Select "VM (DPT)."

Click on "Apply" at the top of the screen.

Click on OUS in the Connection column, and change it to INS (in service).


At this point you'll probably see "No Connection" in the Telephone Type column and "Fault" in the connection column. Don't worry; these will change later when you do the "Quick Setup" in your voice processor. The KX-TAW848 is very smart, and often knows what's going on better than you do.

NOTE: You can ignore the columns labeled "Location No." and "VM Unit No.", and the one labeled "VM Port No." unless you are installing a 4-port system. In that case, you will list VPS port 1 for one port in the 848, and VPS port 2 for the next port in the 848. Technically, VPS port 2 in this situation actually refers to the second jack in the VPS, which is used for the third and fourth ports.

Click on "OK."


Step 6: Assign a Floating Extension Number for your voice processor
 
From the expandable menu at the left of the screen, click on Groups, then VM(DPT) Group, then Unit Setting.

On the right side of the screen, type 165 under Floating Extension Number and "voice processor" under Group Name.

Click on "Apply" and "OK".


STEP 7: Assign a Floating Extension Number to handle your incoming lines.

From the expandable menu at the left of the screen, click on Groups, then Incoming Call Distribution Group, then Group Settings.

Select the "Main" tab, and type in a number, such as 550, for the Floating Extension Number. Type in a Group Name, such as "incoming."

Click on "Apply" and "OK.".


STEP 8: Put the ringing phones into a group.
 
 
From the expandable menu at the left of the screen, click on Groups, then Incoming Call Distribution Group, then Member.

Fill in the Extension numbers of the phones you want to ring on all of your phone lines.

Change the ringing from immediate to delayed or disabled, using the pull-down menus that will appear in each box under "Delayed Ring."

Click on "Apply" and "OK."


STEP 9: Set up the Overflow No Answer Destination
From the expandable menu at the left of the screen, click on Groups, then Incoming Call Distribution Group, then Group Settings.

On the right side of the screen, click on the "Overflow No Answer" tab.

Type in 165 as the destination in all four columns.

Change the Overflow time to 20 seconds. (You can change it later if you want to.)

Click on "Apply" and "OK."

At the top of the screen, click on the SD logo to save your changes onto the SD memory card in the 848.


STEP 10 (optional): Make changes to use TRUNK SERVICE instead of port service.

From the expandable menu at the left of the screen, click on Groups, then VM(DPT) Group, then System Settings.

On the right side of the screen, Change the value of "Intercept to Mailbox" to Disable.

Click on "Apply" and "OK."

 
At the top of the screen, click on the SD logo to save your changes onto the SD memory card in the 848.
 

From the expandable menu at the left of the screen, click on CO & Incoming Call, then DIL Table & Port Settings.

On the right side of the screen, make changes in the VM Trunk Group No. column in the rows for the CO lines that you want to put into different trunk groups for the voice processor, to receive specific Custom Service greetings.

Click on "Apply" and "OK."

 
At the top of the screen, click on the SD logo to save your changes onto the SD memory card in the 848.

IMPORTANT: After making the program changes in your KX-TAW848, it's time to program the VPS. Make sure it is connected to your KX-TAW848.

 

The voice processor connects to your KX-TAW848 through hybrid extension ports (jacks) or proprietary extension ports. These include ports in the 4-port hybrid module that is pre-installed in the 848, as well as optional modules: KX-TAW84870 (4 ports) or KX-TAW84875 , (4 ports) or KX-TAW84876 (8 ports). NOTE: You can't use the KX-TAW84874 module for digital integration, which provides more features and faster operation than DTMF integration.

With the Panasonic KX-TAW848 phone system,  you use one phone cord for each two ports in the voice processor.

 

You need to use a four-wire (two-pair) cord, because the outer pair of wires carries the vital data.  

  • You can connect the VPS to any extension jack EXCEPT the lowest-numbered jack.
  • One jack (port) in the KX-TAW848 and one phone cord will support two ports in the VPS.
  • We recommend the highest numbered jack for a 2-port VPS, or the two highest numbered jacks for a 4-port  VPS.
  • The KX-TAW848 can handle a maximum of four voice processor ports, using digital integration.
  • If you want to have more than four voice processor ports, you can use DTMF integration. See Page 130 in your KX-TAW848 Feature Guide. NOTE: The KX-TVS204 4-port module used in current Panasonic voice processors can NOT provide DTMF integration. You will have to use KX-TVS102 2-port modules.

 
Connect your PC to the VPS using the AbleComm ProCable, or a serial cable and null modem adapter from RadioShack. Be sure to get a cable or adapter that has the right connector for your voice processor, which may be 9-pin or 25-pin. 

>>You CAN'T program your voice processor with a USB cable.<<

Instead of mounting your voice processor next to the phone system control unit, you can mount it near one of your computers, so it's easy to make programming changes. It won't take up much space, and the wiring is very simple -- much simpler than extending a serial cable 50 feet.

For "long distance" programming, use the AbleComm ProConnector Kit.

 

. You're now ready to program your voice processor.

2004 AbleComm, Inc. All rights reserved.

voiceprocessor.info/prep-848.htm updated 3 OCT 04

 

pg 13