features for the same old price!
This page has information
on a new generation of Panasonic voice processors. There are
four new models.
(1) Personal Custom Service
Users can set their
own custom service menu as part of their personal greeting.
A caller can make a selection by pressing one touchtone
key. Calls can be transferred to:
Another Phone, an
Line, another Custom
Voice Mail Service,
built in tutorial helps new users through the initial setup
process, step by step, to do the following:
Set a Password, Record
Owner’s Name, Record Personal
Greetings (No answer, Busy and After Hours)
(3) Caller ID Callback
message has Caller ID data, the user can initiate a callback
using the Caller ID number while retrieving the message.
user can execute the callback anytime while the message is
being played by pressing the digit 4. This feature can be
denied or allowed through a new class of service “ Caller ID
Callback” Yes/ No. Default is NO. The Caller ID
information must be recognized and modified through the
“Caller ID Modify” table to execute the Caller ID Callback.
example: the Central Office provides all 10 digits for the
Caller ID number even if the call is local. To call back a
local number the area code must be removed and the digit 9
must be added. The Caller ID Modify table must be programmed
to perform this task.
The voice processing system can
now transfer a call to outside line with normal transfer or
EFA (External Feature Access). Call Transfer to Outside
Line is used for the following functions: Custom
Service, Call Transfer Service, Personal Custom Service,
Caller ID Callback.
outside number can be up to 32 digits in length, which
includes; (1-9, *, #) and Pauses.
listening to a message, the user can skip the message and
save it as new message by pressing a touchtone command. This
feature is useful when a mailbox is shared by more than one
person. You can listen to your messages leaving the other
users' messages as new.
feature allows you to route Direct Inward Dial (DID) numbers
to the following destinations: Desired
Extension, Mailbox, Custom Service.
call routing operates similar to Caller ID Call Routing. The
voice processor must be programmed to recognize the DID
number to route the call. This is done in a new DID call
routing table. You can program up to 200 DID numbers. This
feature will only operate when the voice processing is
connected to TD1232/816-6,7 and TD500 V3,4M and the
KX-TDA50/100/200 Version1.1 to be released in the near
future and systems using DPITS integration.
(7) Call Routing Per Time Service
New systems have the ability to
route DID and Caller ID calls to different destinations
based on the time. There are four different settings Day,
Night, Lunch and Break modes.
(8) Toll Saver
feature allows a user to check for new messages mailbox
without incurring a charge for the call. There are two new
delayed answer timers that are set by the systems manager.
Delayed answer time for new messages (5-60 seconds)
default 12 seconds
Delayed answer time for no new messages (5-60
seconds) default 24 seconds
When a user calls into his or
her mailbox, if the call is answered within 12 seconds
(default) there is a new message in the mailbox. If call is
not answered within 12 seconds, there are no new
messages in the mailbox. The user has up until 24 seconds to
disconnect the call before it’s answered, eliminating a
charge for the call.
Toll Saver is a new Class of
Service parameter with three program portions
(Default) / “DID” / “Caller ID”
Remote Setting of Incoming Call Service
The system manager
can now change the parameters of the port/trunk service easily through
outside telephone access. In previous models, the system manager could
change only the company greeting via calling into the system.
Each user can have
his or her own Transfer Sequence and Call Transfer No Answer Time. Both
Transfer Sequence and Call Transfer No Answer Time can only be changed
using the System Administrators terminal. The call transfer sequence can
have up to 12 characters (D, F, R, S, T, W, X, A, 1-9, *, #). The Call
Transfer No Answer Time can be set from 10 to 60 seconds.
The VPS provides a
message “envelope” (Recorder’s Name /Sender/Caller ID Number) and
time/date stamp (When Message was recorded) when playing back each
message. With the new systems, the user has the ability to select the
order in which the system provides this information. There are three
1 Before Message
2 After Message
3 None (the system
does not provide any message information)
added a “Transfer to Mailbox” option to Call Transfer Service. With this
option, calls can be routed to a mailbox directly without ringing the
phone first. This new option is selectable in the “Call Transfer Status”
settings. This option is available on a per-user basis.
Improved System Security
Panasonic improved the security to access the Voice
Processing System from a telephone for the System Manager and Message
Manager mailboxes. The system administrator controls the level of access
by assigning passwords for both managers. In addition, the system
administrator can program the system to automatically set a default
password on all mailboxes when they are created.
VPS can now receive the phone users' last names that are
programmed into the phone system, during the auto
configuration. The "extension names" are used for the
corresponding mailbox names. This simple change is a great
time saver -- in previous versions this information was
feature can be performed when the voice processing system is
connected to the TDA200/100/50 version 1.1 and KX-TD500 V4M
using DPITS integration only.
system administrator now has the ability to turn individual
system and user prompts OFF and ON from a PC, using a new
system command “TURN”
Panasonic has added the parameter “Unlimited” to Retention
Time for New Messages. You now have the option of selecting
the new message retention time from (1 to 30) days or
(17) Improved Mailbox Message
The mailbox capacity can now be
set for 5 to 100 messages on a per-mailbox basis. The
default is 100 messages.
of Unlimited to Retention Time for Saved Messages
Panasonic has added the parameter
“Unlimited” to Retention Time for saved messages. You now
have the option of selecting the saved message retention
time from (1 to 30) days or unlimited.
(19) Improved Mailbox Capacity
Maximum Message Time
Panasonic added a parameter “
Unlimited “ to the Mailbox Capacity Maximum Message Time.
You now have the option of selecting Mailbox Capacity
Maximum Message Time from 5 to 100 minutes or
The KX-TVS95, 125, 225 and 325 are
compatible with the new KX-TDA50/100/200 and
KX-TAW848. The PBX selection table in programming now
has the selection, “KX-TDA/TAW
Panasonic added a new message that tells the
caller that the system is trying to reach next operator (“Now
trying to reach the next operator”) when the first
operator is either busy or does not answer the call.
A new service access command has been added,
“Go to Custom Service” [#]. When this [#] is dialed followed by
the custom service menu number and a [#], the caller will be transferred
to the custom service menu immediately.
from rotary telephone can be transferred to a specified
mailbox or specified extension. This is an improvement over
previous systems where calls could only be transferred to a
General Delivery Mailbox or operator’s extension.
The call accounting report has
been modified as follows:
Data storage capacity
has been increased from 84 to 1092 entrees.
has been modified in previous systems the voice mail
system automatically erased data after it was displayed.
In this new version we give system manager the option to
clear the data using a new prompt “ Call Account Report
The deletion of data
once the maximum storage capacity is reached has been
changed in previous models once the capacity reached 84
the system would automatically delete the first 10
records entered. In the new release once the 1092
storage capacity has been reached the first 84 entrees
are automatically deleted.
New items are now stored in
the Call Accounting report.
In previous systems, the mailbox number, call date and
call duration times were stored. In the new systems, the
type of outgoing call is also stored:
Message Notification Call,
Caller ID Callback Call
upgrade an older VPS to the latest software and features, it
must be sent to Panasonic in Georgia. If upgradeable,
the cost will vary depending on the vintage of your system.
To determine if a particular system can be upgraded, and the
cost of upgrading, contact the Panasonic BTS Service Center,
at 1 770 338 6550.